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Electronics Repair (sci.electronics.repair) Discussion of repairing electronic equipment. Topics include requests for assistance, where to obtain servicing information and parts, techniques for diagnosis and repair, and annecdotes about success, failures and problems. |
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#1
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I bought my Proscan 56" RPTV (model PS56670LG1, Chassis PTK195CP or
CTC195C) back in 1997. Within 6 months, I was experiencing intermittent picture quality issues, such as the picture going to all snow, and the audio making loud hissing/crackling sounds. Each "event" would last approximately 1 minute, then the picture would return to normal. I made the faulty assumption that I simply had reception issues with my cable, and did not pursue a problem within the TV itself. As a result, the problem has escalated into other areas of the chassis. The picture is now very fuzzy, the convergence is way out, and the picture is bowed at the top and bottom of the screen. I am not a TV repairman, I'm an Engineer, but I used to repair TV's on the side while I was in college, so I have a fundamental understanding of electronic repair. I have the Chipper Check II system (ver 1.83a) [which, by the way, is not displaying properly on my 1 year old computer running XP - TCE says I have my fonts set incorrectly, but every possible font size doesn't remedy the issue.] Chipper Check was able to read the Main EEPROM without problem, the PIP Tuner EEPROM without problem and supposedly, the Digicon EEPROM without problem-although the Digicon EEPROM came back with all FF's in each parameter. Also, during the I2C check, Chipper Check was able to communicate with all components except it came back with the message: "Convergence Module did NOT respond on the Run bus." [It also came back with the message: "YPrPb Processor, U22303, did NOT respond on the Run bus." But, I'm not certain that my chassis has the YPrPb Processor installed--I was unable to find it.] From reading the many comments on this site regarding the CTC195 chassis, I measured the output voltage of the Convergence Power Supply at the connector (J19701) and discovered the voltages were not as published. The voltages at each pin were approximately 17 volts to the ground pin (pin 3). I then pulled the Convergence Power Supply connector and it did not effect the picture. I plugged the power supply connector back in and the picture jumped a little bit, but did nothing more. I don't know if the voltage errors are a result of some failure in the convergence power supply, or the convergence module or both. I have a copy of the "Basic Service Data" First Edition - First Printing dated 1997. This was published long before the historical issues with this chassis become known, so I have none of the Service Bulletins and Service Kits later made available. I've noticed that many of you have extensive experience with this chassis, and also that many of you have a great passion for your work, so I'd love to hear your recommendations for repairing this TV. Thank you, Andy McClellan |
#2
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Convergence power supply problem, probable pincushion problems, and a
defective tuner assemnbly. Convergence power supply and tuner are available as assemblies from an RCA Parts Supplier. Pincushion may be just a diode and cap in the pcc circuitry, common failure. Very probable not an E_Prom or data related problem. Tuner should have a part number wither inked on it or afixed to a white paper adhesive tag. Convergence power supply probably can be ordered by description with the correct CTC169XXX numbers. "Andy" wrote in message om... I bought my Proscan 56" RPTV (model PS56670LG1, Chassis PTK195CP or CTC195C) back in 1997. Within 6 months, I was experiencing intermittent picture quality issues, such as the picture going to all snow, and the audio making loud hissing/crackling sounds. Each "event" would last approximately 1 minute, then the picture would return to normal. I made the faulty assumption that I simply had reception issues with my cable, and did not pursue a problem within the TV itself. As a result, the problem has escalated into other areas of the chassis. The picture is now very fuzzy, the convergence is way out, and the picture is bowed at the top and bottom of the screen. I am not a TV repairman, I'm an Engineer, but I used to repair TV's on the side while I was in college, so I have a fundamental understanding of electronic repair. I have the Chipper Check II system (ver 1.83a) [which, by the way, is not displaying properly on my 1 year old computer running XP - TCE says I have my fonts set incorrectly, but every possible font size doesn't remedy the issue.] Chipper Check was able to read the Main EEPROM without problem, the PIP Tuner EEPROM without problem and supposedly, the Digicon EEPROM without problem-although the Digicon EEPROM came back with all FF's in each parameter. Also, during the I2C check, Chipper Check was able to communicate with all components except it came back with the message: "Convergence Module did NOT respond on the Run bus." [It also came back with the message: "YPrPb Processor, U22303, did NOT respond on the Run bus." But, I'm not certain that my chassis has the YPrPb Processor installed--I was unable to find it.] From reading the many comments on this site regarding the CTC195 chassis, I measured the output voltage of the Convergence Power Supply at the connector (J19701) and discovered the voltages were not as published. The voltages at each pin were approximately 17 volts to the ground pin (pin 3). I then pulled the Convergence Power Supply connector and it did not effect the picture. I plugged the power supply connector back in and the picture jumped a little bit, but did nothing more. I don't know if the voltage errors are a result of some failure in the convergence power supply, or the convergence module or both. I have a copy of the "Basic Service Data" First Edition - First Printing dated 1997. This was published long before the historical issues with this chassis become known, so I have none of the Service Bulletins and Service Kits later made available. I've noticed that many of you have extensive experience with this chassis, and also that many of you have a great passion for your work, so I'd love to hear your recommendations for repairing this TV. Thank you, Andy McClellan |
#3
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Your set has an onboard tuner and is not replaceable by itself. Odds are
the set since it was made in 1997 has several service bulletins that need applied before doing any thing else. If the convergence power supply voltages are close, you have a problem on the convergence main board. Most likely a problem with the can shorting the 5v line to the convergence syscon (another service bulletin), or a problem with glue that has become conductive on either the 5v line or the clock and data lines, SDA,SCL. The tuner issues are also likely either a service bulletin or conductive glue under c15703and c15704, both surface mount capacitors will need removed, the solder and glue cleaned up, then replaced. Secondly, you cannot always reliably run Chipper Check on newer faster machines, you need to get a hold of an older, preferably slower than 333Mhz. Yes, you probably do need to change font size, etc. I am not sure your Chipper Check software version is tested 100% compatible with XP. You have multiple issues to address, start with the convergence issue first, Check ALL applicable service bulletins and apply all of them, then deal with the snowy picture issue. Be forewarned, if you are not 100% comfortable and competant working with tightly packed surface mount components and fully equipped with good soldering and desoldering equipment, odds that you will do more damage increase greatly. It is simply way too easy to damage surface mount stuff on that board, even pulling the thin board out carelessly can flex it enough to crack some surface mount parts!!!! David "Andy" wrote in message om... I bought my Proscan 56" RPTV (model PS56670LG1, Chassis PTK195CP or CTC195C) back in 1997. Within 6 months, I was experiencing intermittent picture quality issues, such as the picture going to all snow, and the audio making loud hissing/crackling sounds. Each "event" would last approximately 1 minute, then the picture would return to normal. I made the faulty assumption that I simply had reception issues with my cable, and did not pursue a problem within the TV itself. As a result, the problem has escalated into other areas of the chassis. The picture is now very fuzzy, the convergence is way out, and the picture is bowed at the top and bottom of the screen. I am not a TV repairman, I'm an Engineer, but I used to repair TV's on the side while I was in college, so I have a fundamental understanding of electronic repair. I have the Chipper Check II system (ver 1.83a) [which, by the way, is not displaying properly on my 1 year old computer running XP - TCE says I have my fonts set incorrectly, but every possible font size doesn't remedy the issue.] Chipper Check was able to read the Main EEPROM without problem, the PIP Tuner EEPROM without problem and supposedly, the Digicon EEPROM without problem-although the Digicon EEPROM came back with all FF's in each parameter. Also, during the I2C check, Chipper Check was able to communicate with all components except it came back with the message: "Convergence Module did NOT respond on the Run bus." [It also came back with the message: "YPrPb Processor, U22303, did NOT respond on the Run bus." But, I'm not certain that my chassis has the YPrPb Processor installed--I was unable to find it.] From reading the many comments on this site regarding the CTC195 chassis, I measured the output voltage of the Convergence Power Supply at the connector (J19701) and discovered the voltages were not as published. The voltages at each pin were approximately 17 volts to the ground pin (pin 3). I then pulled the Convergence Power Supply connector and it did not effect the picture. I plugged the power supply connector back in and the picture jumped a little bit, but did nothing more. I don't know if the voltage errors are a result of some failure in the convergence power supply, or the convergence module or both. I have a copy of the "Basic Service Data" First Edition - First Printing dated 1997. This was published long before the historical issues with this chassis become known, so I have none of the Service Bulletins and Service Kits later made available. I've noticed that many of you have extensive experience with this chassis, and also that many of you have a great passion for your work, so I'd love to hear your recommendations for repairing this TV. Thank you, Andy McClellan |
#4
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Opps, mis read chassis # thought 169, Duh. brain fart again: LOL
Agreed on-board tuner has to be repaired. E-prom data may need to be reinitialized if you can. That is if the device has not been damaged due to the lousy grounding within the tuner assembly. Been running Chipper Checker on a 1 gig laptop having XP Professional SP2Beta with absolutely no operational problems. Make sure you have downloaded the latest updates for Chipper Checker from the RCA Web Site. Seen a few problems within the actual convegence circuit board but many more due to the power supply problems. "David" wrote in message ... Your set has an onboard tuner and is not replaceable by itself. Odds are the set since it was made in 1997 has several service bulletins that need applied before doing any thing else. If the convergence power supply voltages are close, you have a problem on the convergence main board. Most likely a problem with the can shorting the 5v line to the convergence syscon (another service bulletin), or a problem with glue that has become conductive on either the 5v line or the clock and data lines, SDA,SCL. The tuner issues are also likely either a service bulletin or conductive glue under c15703and c15704, both surface mount capacitors will need removed, the solder and glue cleaned up, then replaced. Secondly, you cannot always reliably run Chipper Check on newer faster machines, you need to get a hold of an older, preferably slower than 333Mhz. Yes, you probably do need to change font size, etc. I am not sure your Chipper Check software version is tested 100% compatible with XP. You have multiple issues to address, start with the convergence issue first, Check ALL applicable service bulletins and apply all of them, then deal with the snowy picture issue. Be forewarned, if you are not 100% comfortable and competant working with tightly packed surface mount components and fully equipped with good soldering and desoldering equipment, odds that you will do more damage increase greatly. It is simply way too easy to damage surface mount stuff on that board, even pulling the thin board out carelessly can flex it enough to crack some surface mount parts!!!! David "Andy" wrote in message om... I bought my Proscan 56" RPTV (model PS56670LG1, Chassis PTK195CP or CTC195C) back in 1997. Within 6 months, I was experiencing intermittent picture quality issues, such as the picture going to all snow, and the audio making loud hissing/crackling sounds. Each "event" would last approximately 1 minute, then the picture would return to normal. I made the faulty assumption that I simply had reception issues with my cable, and did not pursue a problem within the TV itself. As a result, the problem has escalated into other areas of the chassis. The picture is now very fuzzy, the convergence is way out, and the picture is bowed at the top and bottom of the screen. I am not a TV repairman, I'm an Engineer, but I used to repair TV's on the side while I was in college, so I have a fundamental understanding of electronic repair. I have the Chipper Check II system (ver 1.83a) [which, by the way, is not displaying properly on my 1 year old computer running XP - TCE says I have my fonts set incorrectly, but every possible font size doesn't remedy the issue.] Chipper Check was able to read the Main EEPROM without problem, the PIP Tuner EEPROM without problem and supposedly, the Digicon EEPROM without problem-although the Digicon EEPROM came back with all FF's in each parameter. Also, during the I2C check, Chipper Check was able to communicate with all components except it came back with the message: "Convergence Module did NOT respond on the Run bus." [It also came back with the message: "YPrPb Processor, U22303, did NOT respond on the Run bus." But, I'm not certain that my chassis has the YPrPb Processor installed--I was unable to find it.] From reading the many comments on this site regarding the CTC195 chassis, I measured the output voltage of the Convergence Power Supply at the connector (J19701) and discovered the voltages were not as published. The voltages at each pin were approximately 17 volts to the ground pin (pin 3). I then pulled the Convergence Power Supply connector and it did not effect the picture. I plugged the power supply connector back in and the picture jumped a little bit, but did nothing more. I don't know if the voltage errors are a result of some failure in the convergence power supply, or the convergence module or both. I have a copy of the "Basic Service Data" First Edition - First Printing dated 1997. This was published long before the historical issues with this chassis become known, so I have none of the Service Bulletins and Service Kits later made available. I've noticed that many of you have extensive experience with this chassis, and also that many of you have a great passion for your work, so I'd love to hear your recommendations for repairing this TV. Thank you, Andy McClellan |
#5
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Thanks for your response. I'll need to get a copy of the Service
Bulletins. Do you know where I can get a copy? Is there a website that I can download them from? I've since checked the heat sinks on the Convergence Power Supply and the Module itself, and they are both cold. I static checked the diodes and caps on the power supply and found them looking fine. I checked voltages at the output connector of the PTV AUX board (J19701), and the voltages are perfect for about 2 seconds, then they all drop out except the +23V from the filament. This tells me the "Current Limiting" is working, and there's probably something wrong on the Convergence Module either over or under loading the power supply. I couldn't tell which voltage was tripping the current limiting. I think it was the -15V line going below -13V, and shutting the power supply down. I think your advice is very sound. I'll address all of the service bulletins first, and see if that doesn't just take care of the problem. If not, then I'll reassess. As far as my competence working with SMD's goes, I've never done it, and it looks hard. But, I'm pretty careful, and the learning factor is awesome, so I'll probably just keep going until I either fix it, or it fixes me. :| When it comes time to replace the SMD's, I might just get intimidated enough to let a professional do it. BTW, in order to get the main board out of the TV, I need to disconnect the High Voltage leads from the splitter, but I couldn't figure out a way to do this. How is this done? I'm assuming that they're probably soldered into the splitter, but are they soldered on both ends? Also, I got Chipper Check to display properly on an old computer. The resolution was below what my new computer is capable of. Then I figured out a way to get it to work on my new computer--in the Advanced Settings. Thanks again. If you have information on where I can get a copy of the Service Bulletins, I'd really appreciate it. Andy "David" wrote in message ... Your set has an onboard tuner and is not replaceable by itself. Odds are the set since it was made in 1997 has several service bulletins that need applied before doing any thing else. If the convergence power supply voltages are close, you have a problem on the convergence main board. Most likely a problem with the can shorting the 5v line to the convergence syscon (another service bulletin), or a problem with glue that has become conductive on either the 5v line or the clock and data lines, SDA,SCL. The tuner issues are also likely either a service bulletin or conductive glue under c15703and c15704, both surface mount capacitors will need removed, the solder and glue cleaned up, then replaced. Secondly, you cannot always reliably run Chipper Check on newer faster machines, you need to get a hold of an older, preferably slower than 333Mhz. Yes, you probably do need to change font size, etc. I am not sure your Chipper Check software version is tested 100% compatible with XP. You have multiple issues to address, start with the convergence issue first, Check ALL applicable service bulletins and apply all of them, then deal with the snowy picture issue. Be forewarned, if you are not 100% comfortable and competant working with tightly packed surface mount components and fully equipped with good soldering and desoldering equipment, odds that you will do more damage increase greatly. It is simply way too easy to damage surface mount stuff on that board, even pulling the thin board out carelessly can flex it enough to crack some surface mount parts!!!! David "Andy" wrote in message om... I bought my Proscan 56" RPTV (model PS56670LG1, Chassis PTK195CP or CTC195C) back in 1997. Within 6 months, I was experiencing intermittent picture quality issues, such as the picture going to all snow, and the audio making loud hissing/crackling sounds. Each "event" would last approximately 1 minute, then the picture would return to normal. I made the faulty assumption that I simply had reception issues with my cable, and did not pursue a problem within the TV itself. As a result, the problem has escalated into other areas of the chassis. The picture is now very fuzzy, the convergence is way out, and the picture is bowed at the top and bottom of the screen. I am not a TV repairman, I'm an Engineer, but I used to repair TV's on the side while I was in college, so I have a fundamental understanding of electronic repair. I have the Chipper Check II system (ver 1.83a) [which, by the way, is not displaying properly on my 1 year old computer running XP - TCE says I have my fonts set incorrectly, but every possible font size doesn't remedy the issue.] Chipper Check was able to read the Main EEPROM without problem, the PIP Tuner EEPROM without problem and supposedly, the Digicon EEPROM without problem-although the Digicon EEPROM came back with all FF's in each parameter. Also, during the I2C check, Chipper Check was able to communicate with all components except it came back with the message: "Convergence Module did NOT respond on the Run bus." [It also came back with the message: "YPrPb Processor, U22303, did NOT respond on the Run bus." But, I'm not certain that my chassis has the YPrPb Processor installed--I was unable to find it.] From reading the many comments on this site regarding the CTC195 chassis, I measured the output voltage of the Convergence Power Supply at the connector (J19701) and discovered the voltages were not as published. The voltages at each pin were approximately 17 volts to the ground pin (pin 3). I then pulled the Convergence Power Supply connector and it did not effect the picture. I plugged the power supply connector back in and the picture jumped a little bit, but did nothing more. I don't know if the voltage errors are a result of some failure in the convergence power supply, or the convergence module or both. I have a copy of the "Basic Service Data" First Edition - First Printing dated 1997. This was published long before the historical issues with this chassis become known, so I have none of the Service Bulletins and Service Kits later made available. I've noticed that many of you have extensive experience with this chassis, and also that many of you have a great passion for your work, so I'd love to hear your recommendations for repairing this TV. Thank you, Andy McClellan |
#6
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www.thompsonnetwork.com but you will probably need a username and password
to access. "Andy" wrote in message om... Thanks for your response. I'll need to get a copy of the Service Bulletins. Do you know where I can get a copy? Is there a website that I can download them from? I've since checked the heat sinks on the Convergence Power Supply and the Module itself, and they are both cold. I static checked the diodes and caps on the power supply and found them looking fine. I checked voltages at the output connector of the PTV AUX board (J19701), and the voltages are perfect for about 2 seconds, then they all drop out except the +23V from the filament. This tells me the "Current Limiting" is working, and there's probably something wrong on the Convergence Module either over or under loading the power supply. I couldn't tell which voltage was tripping the current limiting. I think it was the -15V line going below -13V, and shutting the power supply down. I think your advice is very sound. I'll address all of the service bulletins first, and see if that doesn't just take care of the problem. If not, then I'll reassess. As far as my competence working with SMD's goes, I've never done it, and it looks hard. But, I'm pretty careful, and the learning factor is awesome, so I'll probably just keep going until I either fix it, or it fixes me. :| When it comes time to replace the SMD's, I might just get intimidated enough to let a professional do it. BTW, in order to get the main board out of the TV, I need to disconnect the High Voltage leads from the splitter, but I couldn't figure out a way to do this. How is this done? I'm assuming that they're probably soldered into the splitter, but are they soldered on both ends? Also, I got Chipper Check to display properly on an old computer. The resolution was below what my new computer is capable of. Then I figured out a way to get it to work on my new computer--in the Advanced Settings. Thanks again. If you have information on where I can get a copy of the Service Bulletins, I'd really appreciate it. Andy "David" wrote in message ... Your set has an onboard tuner and is not replaceable by itself. Odds are the set since it was made in 1997 has several service bulletins that need applied before doing any thing else. If the convergence power supply voltages are close, you have a problem on the convergence main board. Most likely a problem with the can shorting the 5v line to the convergence syscon (another service bulletin), or a problem with glue that has become conductive on either the 5v line or the clock and data lines, SDA,SCL. The tuner issues are also likely either a service bulletin or conductive glue under c15703and c15704, both surface mount capacitors will need removed, the solder and glue cleaned up, then replaced. Secondly, you cannot always reliably run Chipper Check on newer faster machines, you need to get a hold of an older, preferably slower than 333Mhz. Yes, you probably do need to change font size, etc. I am not sure your Chipper Check software version is tested 100% compatible with XP. You have multiple issues to address, start with the convergence issue first, Check ALL applicable service bulletins and apply all of them, then deal with the snowy picture issue. Be forewarned, if you are not 100% comfortable and competant working with tightly packed surface mount components and fully equipped with good soldering and desoldering equipment, odds that you will do more damage increase greatly. It is simply way too easy to damage surface mount stuff on that board, even pulling the thin board out carelessly can flex it enough to crack some surface mount parts!!!! David "Andy" wrote in message om... I bought my Proscan 56" RPTV (model PS56670LG1, Chassis PTK195CP or CTC195C) back in 1997. Within 6 months, I was experiencing intermittent picture quality issues, such as the picture going to all snow, and the audio making loud hissing/crackling sounds. Each "event" would last approximately 1 minute, then the picture would return to normal. I made the faulty assumption that I simply had reception issues with my cable, and did not pursue a problem within the TV itself. As a result, the problem has escalated into other areas of the chassis. The picture is now very fuzzy, the convergence is way out, and the picture is bowed at the top and bottom of the screen. I am not a TV repairman, I'm an Engineer, but I used to repair TV's on the side while I was in college, so I have a fundamental understanding of electronic repair. I have the Chipper Check II system (ver 1.83a) [which, by the way, is not displaying properly on my 1 year old computer running XP - TCE says I have my fonts set incorrectly, but every possible font size doesn't remedy the issue.] Chipper Check was able to read the Main EEPROM without problem, the PIP Tuner EEPROM without problem and supposedly, the Digicon EEPROM without problem-although the Digicon EEPROM came back with all FF's in each parameter. Also, during the I2C check, Chipper Check was able to communicate with all components except it came back with the message: "Convergence Module did NOT respond on the Run bus." [It also came back with the message: "YPrPb Processor, U22303, did NOT respond on the Run bus." But, I'm not certain that my chassis has the YPrPb Processor installed--I was unable to find it.] From reading the many comments on this site regarding the CTC195 chassis, I measured the output voltage of the Convergence Power Supply at the connector (J19701) and discovered the voltages were not as published. The voltages at each pin were approximately 17 volts to the ground pin (pin 3). I then pulled the Convergence Power Supply connector and it did not effect the picture. I plugged the power supply connector back in and the picture jumped a little bit, but did nothing more. I don't know if the voltage errors are a result of some failure in the convergence power supply, or the convergence module or both. I have a copy of the "Basic Service Data" First Edition - First Printing dated 1997. This was published long before the historical issues with this chassis become known, so I have none of the Service Bulletins and Service Kits later made available. I've noticed that many of you have extensive experience with this chassis, and also that many of you have a great passion for your work, so I'd love to hear your recommendations for repairing this TV. Thank you, Andy McClellan |
#7
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Bad web addy..
kip |
#8
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?? Used it today to access thompson's database??
"john" wrote in message .. . Bad web addy.. kip |
#9
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Not the one you gave..
kip |
#10
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http://www.thomsonnetwork.com
"Art" wrote in message ... ?? Used it today to access thompson's database?? "john" wrote in message .. . Bad web addy.. kip |
#11
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Confirmed functional to Thompson Electronics Web Site @ 17:18HRS EDT
"Art" wrote in message ... ?? Used it today to access thompson's database?? "john" wrote in message .. . Bad web addy.. kip |
#12
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That works now ...
kip |
#13
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