Hello,

I am an electronics techo, dont work on TV`s that often but have had some
experience mainly friends family etc... have not worked on plasma screens so
im after some help/advice if possible.
The above unit has sound but picture died while watching it ( its not mine)
Unit is15 months old (warranty 12mths) , bought from Kmart apparently

Owner has been advised by phone (repairman has had an educated guess i
suppose)
that it probably is the microprocessor a new one would cost about $800,
would this include labour for fitting

Some questions
1. Would it be worth pursuing Sanyo??????


2. Can anyone provide me with a service manual and or schematic or details
of where to get one?


3. Have no reason to doubt repairman but $800 for a micro ?? would that be
right and while im at it
what microprocessor is it ( after a datasheet possibly)


4. Any other help/advice would be appreciated



thank you

Steve

On 17/01/2007 00:40 Steve Butler wrote:
Hello,

I am an electronics techo, dont work on TV`s that often but have had some
experience mainly friends family etc... have not worked on plasma screens so
im after some help/advice if possible.
The above unit has sound but picture died while watching it ( its not mine)
Unit is15 months old (warranty 12mths) , bought from Kmart apparently

Owner has been advised by phone (repairman has had an educated guess i
suppose)
that it probably is the microprocessor a new one would cost about $800,
would this include labour for fitting

Some questions
1. Would it be worth pursuing Sanyo??????


2. Can anyone provide me with a service manual and or schematic or details
of where to get one?


3. Have no reason to doubt repairman but $800 for a micro ?? would that be
right and while im at it
what microprocessor is it ( after a datasheet possibly)


4. Any other help/advice would be appreciated



thank you

Steve

I used to work with a Steve Butler in the old Telecom radio
communications section. Just wondering if you're him? :-)
There's a fair chance you can hire a service manual from High
Country Service Data; see http://www.hcsd.com.au/

Cheers
Bob

Steve Butler wrote:

Hello,

I am an electronics techo, dont work on TV`s that often but have had some
experience mainly friends family etc... have not worked on plasma screens so
im after some help/advice if possible.
The above unit has sound but picture died while watching it ( its not mine)
Unit is15 months old (warranty 12mths) , bought from Kmart apparently

Owner has been advised by phone (repairman has had an educated guess i
suppose)
that it probably is the microprocessor a new one would cost about $800,
would this include labour for fitting

Some questions
1. Would it be worth pursuing Sanyo??????


2. Can anyone provide me with a service manual and or schematic or details
of where to get one?


3. Have no reason to doubt repairman but $800 for a micro ?? would that be
right and while im at it
what microprocessor is it ( after a datasheet possibly)


4. Any other help/advice would be appreciated



thank you

Steve









Chances are the micro itself is a custom part and is not available to
ANYONE - including an authorized repair shop.
The usual repair process involves using the service manual - if you can
get it - to determine which circuit board has a fault and replacing the
entire board. Cost could be $400 to $1200 for the board depending on
which board it is. They don't make it easy or cost effective to do most
repairs.

Forget about service manual. Serously, you may be able to get wiring diagram
if that. No component-level repairs on plasma, just board swapping.


Most likely you will have to replace Y-sys, Z-sys and control board as a
kit.

Rudolf
Where are you physically?


"Steve Butler" wrote in message
...
Hello,

I am an electronics techo, dont work on TV`s that often but have had some
experience mainly friends family etc... have not worked on plasma screens
so
im after some help/advice if possible.
The above unit has sound but picture died while watching it ( its not
mine)
Unit is15 months old (warranty 12mths) , bought from Kmart apparently

Owner has been advised by phone (repairman has had an educated guess i
suppose)
that it probably is the microprocessor a new one would cost about $800,
would this include labour for fitting

Some questions
1. Would it be worth pursuing Sanyo??????


2. Can anyone provide me with a service manual and or schematic or details
of where to get one?


3. Have no reason to doubt repairman but $800 for a micro ?? would that be
right and while im at it
what microprocessor is it ( after a datasheet possibly)


4. Any other help/advice would be appreciated



thank you

Steve

I am in Perth,

Bob .......a different Steve Butler im afraid, HCSD dont have a SM , no
support as Rudolph mentions

Have to see which board it is and price a replacement i suppose

thanks for your help guys,



Steve

Steve Butler wrote:
Hello,

I am an electronics techo, dont work on TV`s that often but have had some
experience mainly friends family etc... have not worked on plasma screens so
im after some help/advice if possible.
The above unit has sound but picture died while watching it ( its not mine)
Unit is15 months old (warranty 12mths) , bought from Kmart apparently

Owner has been advised by phone (repairman has had an educated guess i
suppose)
that it probably is the microprocessor a new one would cost about $800,
would this include labour for fitting

Some questions
1. Would it be worth pursuing Sanyo??????


2. Can anyone provide me with a service manual and or schematic or details
of where to get one?


3. Have no reason to doubt repairman but $800 for a micro ?? would that be
right and while im at it
what microprocessor is it ( after a datasheet possibly)


4. Any other help/advice would be appreciated



thank you

Steve

why not pull it apart, and try and figure out what has died. ISTR they
have a fair bit of power electronics in them, that would be a good start.

If they were in NZ, they could simply take it back from whence it came,
and demand a repair/replacement/refund, under the Consumer Guarantees
Act - 15 months is NOT an acceptable lifetime for a TV set, regardless
of what the warranty says. Besides, if it dies after 15 months, the
problem is most likely manufacturing and/or design.

Cheers
Terry

Some questions
1. Would it be worth pursuing Sanyo??????

I would start with Sanyo but perhaps get some info from consumer
affairs first (Department of Consumer and Employment Protection)to see
what exactly your position is.

As Terry said 15months is not an acceptable expected lifetime for such
a product. Sanyo should repair or replace it for you.

Alan
--
Sell your surplus electronic components at
http://ozcomponents.com
Search or browse for that IC, capacitor,
crystal or other component you need.

I wish this would be a single occurence....
I have lots of plasmas just out of warranty. Sometimes repairs are quite
expensive. For example, new power supply board for HITACHI 50" plasma is
$1300 trade.

As long as consumers will insist on buying cheap stuff, they will get crap
quality. You get what you pay for.
And then all this junk just ends up in landfill.

I do warranty for a few companies and I am unstructed not to accept DVD
players in for warranty repairs! They are being swapped over in the shop and
faulty ones will eventually make their way to our landfills.

Lost of people do not want to fix their older equipment, because new ones
are so cheap, it makes repairs not economical. Electronic companies have to
go with that and make their stuff as cheap as possible, cutting all corners
they possibly can. It is not fault of the manufacturers, but of consumers
for trading quality for price. So, what are you complaining about? You
wanted to get cheap stuff in teh first place ad expect it to work forever?

(Sorry, had to vent)

Rudolf


"Alan" wrote in message
...
Some questions
1. Would it be worth pursuing Sanyo??????

I would start with Sanyo but perhaps get some info from consumer
affairs first (Department of Consumer and Employment Protection)to see
what exactly your position is.

As Terry said 15months is not an acceptable expected lifetime for such
a product. Sanyo should repair or replace it for you.

Alan
--
Sell your surplus electronic components at
http://ozcomponents.com
Search or browse for that IC, capacitor,
crystal or other component you need.