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Default Residential service entrance power drop repair?

The weatherhead was yanked off the service entrance conduit extending from
the roof by a fallen branch. The ground / neutral conductor of the power drop
broke a few strands, and the strain relief / insulator for the ground /
neutral cable is broken.

I'm going to do this myself. I called the power company to ask about how the
disconnect/reconnect happens during the repair. The guy tried to answer my
question but ultimately didn't.

I want to replace the broken items and the conductors that go to the load
panel. I want to keep the load panel, old as it is, and all other salvageable
components because in the spring the house is going to be bulldozed to make
way for a new home, and it's not worth it to replace it.

The power guy said that power isn't turned off, per se, but that it is
disconnected from the old conductors and connected to the new ones by the
power company crew. I said that I didn't understand how this could be the
case if I want to replace the conductors in the conduit, but we couldn't seem
to get to where he understood what I was asking.

How is power disconnect / reconnect handled if one is replacing the
conductors, and not installing a new load panel / conduit, etc. From my phone
call experience, it seems like the power company hardly comes across a repair
question such as this.

This is in Maryland.

Thanks,
--
John English

 
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