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Electronics Repair (sci.electronics.repair) Discussion of repairing electronic equipment. Topics include requests for assistance, where to obtain servicing information and parts, techniques for diagnosis and repair, and annecdotes about success, failures and problems. |
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Protron LCD TV
Anybody know where I can find service data? No local (Atlanta, GA) shop
seems to know this brand. The unit shuts down immediately on powerup. A call to the number in the back of the owner's manual, which promises in-home service in warranty, elicits a denial that they do in-home service. They also can't supply the name of an authorize repair agent anywhere in my state, so I would have to package this 32-inch flat panel TV for shipment and pay the freight. Exactly where I should ship it to wasn't mentioned. My wife bought the set on impulse from Shop NBC, and it looks like she made an expensive mistake. I've looked around for the power supply, marked FSP232-4M01, and come up empty. There is a site for FSP Group, Inc., which lists some units with model numbers of the same format, but none with the specs on mine: +24V, 5.5A +16V, 5.5A +24V (fan), 0.25A +5V, 1.2A The fan output is unused; nothing connected to that header. |
#2
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Protron LCD TV
Stephen Rush wrote: Anybody know where I can find service data? No local (Atlanta, GA) shop seems to know this brand. The unit shuts down immediately on powerup. A call to the number in the back of the owner's manual, which promises in-home service in warranty, elicits a denial that they do in-home service. They also can't supply the name of an authorize repair agent anywhere in my state, so I would have to package this 32-inch flat panel TV for shipment and pay the freight. Exactly where I should ship it to wasn't mentioned. My wife bought the set on impulse from Shop NBC, and it looks like she made an expensive mistake. I've looked around for the power supply, marked FSP232-4M01, and come up empty. There is a site for FSP Group, Inc., which lists some units with model numbers of the same format, but none with the specs on mine: +24V, 5.5A +16V, 5.5A +24V (fan), 0.25A +5V, 1.2A The fan output is unused; nothing connected to that header. You still have time to send it back to ShopNBC, not for the moneyback guarantee, but for the one year warranty. Gus |
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