Hello,

I have compaq A3000 all in one printer with a problem.
When I start a scanning or copying, it gives error " scan motor stall".
The printer function works with problem. Does anyone have idea what
components are not working?

Thanks
richard

Sometimes the bar which the scanhead slides on runs dry and jams the
scanner.
I have seen motors go as well.

Bart Bervoets
"Richard" wrote in message
ps.com...

Hello,

I have compaq A3000 all in one printer with a problem.
When I start a scanning or copying, it gives error " scan motor stall".
The printer function works with problem. Does anyone have idea what
components are not working?

Thanks
richard

Bart Bervoets wrote:
Sometimes the bar which the scanhead slides on runs dry and jams the
scanner.
I have seen motors go as well.

Bart Bervoets
"Richard" wrote in message
ps.com...

Hello,

I have compaq A3000 all in one printer with a problem.
When I start a scanning or copying, it gives error " scan motor stall".
The printer function works with problem. Does anyone have idea what
components are not working?

Thanks
richard


Sometimes the glass platen gets pushed down so that the scanning head
rubs along the glass and that can create the stall message as too much
current flows into the scan motor to try to get it to push past the
friction. Check that there is no contact between the scan head and the
glass, and look at lubrication as the previous poster suggested.

H. R. (Bob) Hofmann