"tony sayer" wrote in message
...
In article , RedOnRed
writes


How do those crazy 1899 people do it?


I believe they make great use of VoIP which costs very little. And they
don't seem to have a call centre and all the other costs that go with
it. If they can do it this cheap it just goes to show what BT and the
cable co's and mobile telco's are making!.

They are cherry-picking the best customers by marginal pricing.
It's easy to run a company on marginal pricing if your business
capacity is 100% (or close to) utilised. But if you are the major
player in the market and have to provide a quality service at all
times you find that for large parts of the day/week your expensively
created capacity sits idle. And that's before you get to pick up the
bill for the loss making socially required services that only you are
obliged to provide.

Telecomms is one of the easiest markets to steal the best customers
in this way. Sooner or later something is going to have to be done
to redress this imbalance or there is not going to be a company
paying for the underlyng network on which everybody else piggy
-backs their marginal cost or even free, services. I really don't
understand why it is that BT are so strongly against being broken
up into separate companies, it seems the best for them in the long
term.

Tim