Michael Mcneil wrote:
"Bob" wrote in message

[1] Here's the long story bit...

Bought a Whirlpool side-by-side American style fridge freezer. Six
months later, the condensor fan is making a racket, and I've
accidentally stretched the water supply pipe - oops!

(Long story cut short)

This story sounds like a post for UK legal. Get the consumer
protection people involved and DON'T USE THE PHONE next time you have
a complaint.

Complaints and directions should go by post RECORDED DELIVERY.

I do intend to write, but in the meantime I want to get the fridge working!

Bob