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TheScullster
 
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Default Lost Dial Tone - Why

Hi all

This weekend at about 12:30, I arrived home to find two messages on my
answer phone from the boss asking for help with his laptop.
So, incoming calls OK.
Using an old (unpowered) phone in an upstairs extension socket, so I could
be next to computer, I dialled his direct number.
The line was dead.
Next I went downstairs to try cordless phone, in different extension, dead
also.
So I unscrewed the customer side front plate on the master box to disconnect
all the extensions and plugged the unpowered phone in - nothing.
Finally I rang telephone company on mobile to ask if there were reported
faults locally (strangely I had seen one of their vans parked just round the
corner). They said that they would alert the engineers, but if the fault
was internal, I would be charged. They rang our land line to prove incoming
calls OK.
As soon as the call was over, I re-checked the powered phone for a dial
tone - surprise, it's working fine now.

Is this coincidence?
Is there a reason for lost dial tone? All I could think of was an
off-the-hook phone, but we had received incoming calls while absent.

TIA

Phil