On Tue, 09 Aug 2005 18:59:58 +0100, Andy Hall
wrote:

On Tue, 9 Aug 2005 15:40:29 +0000 (UTC), "lynd"
wrote:


"Pilbs" wrote in message
...

"lynd" wrote in message
...
Anyone had problems when they tried to change telephone services ?

Or am I the only one?


Who you going from/to

Went from BT to One Tel.

We also went from BT to Onetel in May and have had endless trouble!
We have two lines one for normal and the other for fax and internet.
The "normal" line went dead in the middle of a call nearly three weeks
ago and we still have not been able to get things sorted out
Calling their "customer service" in India is a nightmare. Like the
previous poster we were promised a call back and nothing
happened-----the excuse is that the line had been transferred back to
BT-------at no time did we ask for this, contacting BT ( where we had
a most helpful chappy in the UK) they said they did not have the line
!
Anyway to cut a long frustrating story short we are transferring that
line back to BT ( we hope, if they can find it) and wish we had never
tried to save a couple of pounds in line rental

I wouldn't recommend Onetel as a line provider, as an ISP , however
they are not too bad!
Elizabeth in Renfrewshire, Scotland.
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