JoeJoe wrote:
I bought a PPro drill from them 3 years ago.

snip

I just checked the receipt, and unfortunately it was 2 months out of the
warranty period. Speaking to the shop they washed their hands off it and
claimed that as it was more than 3 years it was tough luck on my part.

You mean the drill which SWMBO bought you for Xmas in 2003, but which
you've never had a receipt for?

Go back to B&Q again and talk to someone else.... trust me, it's worked
before!!

David