"Badger" wrote in message
...
An AWT health grill, model HG11, bought may 04 failed with a visible flash
from within.

As a technical specialist I investigate equipment failures as part of my
job, I have also worked as a cooker service engineer for Belling in the
past.

Opening the grill I discovered a mains connector cable had burnt out
causing the wires to melt, after burning off the insulation. An insulation
assembly was also burnt.

In my experience such failures are usually due to poor
design/specifications, rather than workmanship, the series of house fires
caused by Belling ovens in the 80s/90s being a case in point.

I feel this product needs an urgent product recall/replacement before
others are injured.
It is NOT fit for purpose, this failure not being due to normal wear and
tear.

photos www.albumtown.com/brevillegrillfaults

Later HG21 model may be also affected.

Badger.

I suggest you step back and take a critical look. IMHO the most likely cause
of the overheated wire was a poorly made connection between the wire and the
spade terminal. ONE failure is hardly sufficient to warrant a recall of the
product. I suggest you take a look at the number of failures of a similar
ilk which occur in imersion heater terminal boxes and nobody is rabbiting on
about recalling all the immersion heaters installed in the uk.
Or are you trolling?