On Sun, 03 Jul 2005 18:29:10 GMT, Badger
wrote:


As a technical specialist I investigate equipment failures as part of my
job,

Your area of expertise and qualifications being?

Opening the grill I discovered a mains connector cable had burnt out
causing the wires to melt,

In your photographs it is clear they have not melted and indeed are
made of heat resistant material.

In my experience such failures are usually due to poor
design/specifications, rather than workmanship,

Possibly your experience is insufficient?

The fault you show is a classic case of a poor crimp or loose blade
connector (usually caused by faulty workmanship when fitting it).
The fault has been contained and minimal damage has occurred, why do
you think this points to poor design or specification?

I feel this product needs an urgent product recall/replacement before
others are injured.

Who was injured in this case? What aspect of the design would you
think might cause injury?

It is NOT fit for purpose, this failure not being due to normal wear and
tear.

So tell the manufacturers.


--
Peter Parry.
http://www.wpp.ltd.uk/