"SoCalMike" wrote in message
...
Greg Mossman wrote:
You don't get ****ed off that your customer bought their watch from a big
box store? If I were the jeweler I'd probably tell the customer to
return to Costco to get the thing adjusted because that's the quality
service she paid for. But that's just me perhaps.

mom and pop shops are there to provide service. costco is there to provide
low prices on some items.

True, but the mom and pop can't survive easily on just the service and soon
we have no place to go.

I've have found that on major appliances it is just as economical to buy
from the local dealer these days. Most belong to buyer's co-ops and can sell
as cheap as the big stores but they offer services that the big guys cannot
touch. Things like same day delivery and setup, hauling off the old
appliance.

More important, they are there fast if it breaks. Woke up one morning and
found the freezer died and it was beyond repairs. Called the dealer, he had
freezers in stock, but not the one I wanted. So, he brought another working
model as a loaner. Helped transfer the food. Came two days later with the
one I wanted, helped transfer the food back. Net loss was a half a
container of ice cream. Would Home Depot or Best Buy do that?
--
Ed
http://pages.cthome.net/edhome/