Well, this is not my problem. It's not my agents problem. He has done
everything instructed in the proof of insurance letter. So, it must be
Wells Fargo's problem.

They need to come up with a way that people can send them material and
confirm receipt. I faxed proof of insurance multiple times. My agent
faxed multiple times but Wells Fargo never had any record of receiving
the fax. There has to be an easier way.

The only time I have gotten this resolved quickly was the one WF rep
who called my agent, gave him the direct fax line to the fax nearest
him and called back a few minutes later to confirm that the fax was
received and the insurance processed.

I got off the phone yesterday with WF where I pleaded with them to tell
me what I can do to make this process go smoothly. The only response
was 'fax the information to the fax number listed in our letter.' NO
NO NO ... that process DOES NOT work.

Patrick