Might also be lubrication problems. Read the owners manual, or do some
netsearch. Many times when motors don't turn, they need lubrication. I have
disassembled a lot of electric motors, cleaned them out with solvent, and
relubricated them.
Might also be that something in the gears or chain needs lubrication.
--
Christopher A. Young
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www.mormons.com
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Motor hums, chain does not move.
It all started after trying to open it and it moved a little bit and
made the awfulest racket.