RobertPatrick wrote:
I wouldn't buy any equipment from HomeDepot. They are cheats.
This past winter a customer was returning a snow thrower that he
only used 1 time and it died. They told him it would be repaired only
and it was going to take 5 weeks - in the dead of winter!
Jerk off store.

============

Stop. Think. Why does this store (and many others) now have
restrictive return policies on certain items? Think hard. Is the
phase "free tool rental" part of the store name?

There are a number of items which many retailers will no longer
allow you to return:
1) Snowblowers
2) Powerwashers
3) Laptop computers
4) Tile saws
5) Digital cameras or camcorders
6) Emergency power generators

Etc.

Retailers just can't afford to become a free tool rental outlet for folks
who enjoy "buying" a tool and then returning it after the de facto
"free rental." Retailers are also concerned about dealing with returns
of physically large items which "don't work" because morons
can't read the owners manual. Their cost of handling and returning
that snowblower (which could work fine) to the manufacturer can
be considerable.

I spoke with a Ryobi customer rep this past week and he commented
on their somewhat large number of returned items, which Ryobi must
then sell at a discount as reconditioned items. Most returns, he said,
are the result of customers who lack common sense and/or reading
comprehension. Stall gas in small gasoline engines. Or kerosene in
small gasoline engines. Failure to mix oil with gasoline for 2 cycle
engines or failure to fill the oil crankcase on 4 cycle engines. Etc.

All honest and smart consumers share in the cost of enabling dumb
or dishonest consumers who abuse return policies.

Gideon