blueman wrote:

I keep on being tempted by the cheap prices at Harborfreight that
allow me to indulge in tools that I never would be able to justify
otherwise.

If they arrive in good condition, I have found them to work
satisfactorily for my type of DIY projects (despite the warnings
others have about quality).

My problem, however, has been that the items are typically so poorly
packed that they arrive broken.

For example,
(1) I had to order 3 compressors before I received one
without a broken plastic motor casing.

(2) I have now received 2 broken nailers in a row

(3) Twice my shipments of nails have arrived with the boxen open and
the nails strewn all over the box.

(4) The boxes themselves are almost always poorly packed with heavy/rugged
and light/delicate items mixed together in one large box,
separated by only a few kernels of styrofoam. Often the box itself
arrives ripped or damaged.

- Am I just having bad luck or have others experienced the same
problem?

- Has anyone succeeded in getting them to have better quality control?
(with just about every order requiring some re-shipping of items it
is hard to believe that they are saving money this way...)


Hi,
UPS? That's typical of UPS. Once my friend was getting a vintage guitar
amp(quite expensive) and they put a hole thru the box with fork lift
puncturing speaker cone and cabinet grill. Major damage and the value of
amp became almost zero. This kind of horror story aplenty. But here in
Canada UPS is pretty decent. When I get something from U.S. I either use
USPS air parcel or Purolator. So far haven't suffered anything lost or
damaged.
Tony