Paul wrote:

On Wed, 25 May 2005 19:29:20 +0100, "Mike" wrote:


"Luke Newman" wrote in message
...

Hi all,

Does the panel have any tips for getting hold of someone at BT to
organise our incoming line being shifted? I'm fed up with being told,
once I get through to a human, that an engineer will call me back, only
to hear nothing. Is there a specific number I should try?

The longer story: Our line comes in on overhead wires to a pair of
insulators on the end gable of the house. Then a manky bit of twin core
comes into the house through a hole drilled in a window frame and
terminates in an absolutely ancient GPO box.

Ask for broadband to be installed. This requires a new NTE (the GPO box) so
they can do the wiring while they're there.


I'm in the same situation. I had broadband set up and no change was
made to the old GPO box I have. I rang BT and asked if they would
replace it with a plugin style master socket and I think the cost was
some way over £150 ! Bit reluctant to fiddle with the old box as there
are fragile wires all stuffed in and I'm sure I'd never get them back
in the right place (though if anyone can direct me to a wiring diagram
I guess that might help?)


Ther are only two wires which connect you to the exchange, and the way
round they are is not important.

Identify those, extend them and put your own master box in.


Thanks

Paul