"Pilbs" wrote in message
...

Does the panel have any tips for getting hold of someone at BT to
organise our incoming line being shifted? I'm fed up with being told,
once I get through to a human, that an engineer will call me back, only
to hear nothing. Is there a specific number I should try?

The longer story: Our line comes in on overhead wires to a pair of
insulators on the end gable of the house. Then a manky bit of twin core
comes into the house through a hole drilled in a window frame and
terminates in an absolutely ancient GPO box.

Ask for broadband to be installed. This requires a new NTE (the GPO
box)
so
they can do the wiring while they're there.

The poster already stated the line terminated on a modern socket so
ordering
broadband will do no good as hes got somewhere to plug the filters into
and
BT would not need to call.

BT guidelines are to remove the old GPO boxes when installing ADSL.