Luke Newman wrote:

Hi all,

Does the panel have any tips for getting hold of someone at BT to
organise our incoming line being shifted? I'm fed up with being told,
once I get through to a human, that an engineer will call me back, only
to hear nothing. Is there a specific number I should try?

The longer story: Our line comes in on overhead wires to a pair of
insulators on the end gable of the house. Then a manky bit of twin core
comes into the house through a hole drilled in a window frame and
terminates in an absolutely ancient GPO box. After another downstream
junction box of dubious vintage there is a modern phone outlet. The
window is being replaced, so the incoming line will have to be rewired,
hopefully to terminate in something a little tidier and less obtrusive.


If th existing overhead is sound simply terminate it elsewhere and feed
it through the wall to any old junction box, and then use cat 5 or
telephone 2 pair to take it where you want.

As far as BT is concerned, if their enginreers find a connection between
the exchange and their master socket, they could not give a damn about
whats in between IME.

Thanks in advance

Luke