"Luke Newman" wrote in message
.. .
Hi all,

Does the panel have any tips for getting hold of someone at BT to organise
our incoming line being shifted? I'm fed up with being told, once I get
through to a human, that an engineer will call me back, only to hear
nothing. Is there a specific number I should try?

The longer story: Our line comes in on overhead wires to a pair of
insulators on the end gable of the house. Then a manky bit of twin core
comes into the house through a hole drilled in a window frame and
terminates in an absolutely ancient GPO box. After another downstream
junction box of dubious vintage there is a modern phone outlet. The window
is being replaced, so the incoming line will have to be rewired, hopefully
to terminate in something a little tidier and less obtrusive.

Thanks in advance

Luke

What part of the country you in ?