"Lobster" wrote in message
...
I just tried to send back a faulty dimmer switch to Screwfix; supplied
last November as a replacement when the previous one failed. They
declined on the basis that the original purchase was in Feb 2004, ie
more than 12 months ago.

At least they replaced it the first time. Toolstation have ignored a
request to replace a faulty TRV. Again it's only £5 so it's too much hassle
and I've just decided never to order from them again if I can help it.