In article , Robatoy wrote:
I repeat that I had NO expectations from B&D beyond the
'less-than-medium-duty' market niche they cater to. That's still no
excuse for a non-functioning device to be on their shelves, something
they are ultimately accountable for.

No excuse, certainly - but a possible (maybe even *probable*) explanation:
that wasn't a new tool. Somebody *else* already used it and returned it, and
the guys at the HD return desk just packed it up and put it back on the shelf.
Wouldn't be the first time that's happened...

--
Regards,
Doug Miller (alphageek at milmac dot com)

Nobody ever left footprints in the sands of time by sitting on his butt.
And who wants to leave buttprints in the sands of time?