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Lobster
 
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Default Screwfix 12-month guarantee... or not?

I just tried to send back a faulty dimmer switch to Screwfix; supplied
last November as a replacement when the previous one failed. They
declined on the basis that the original purchase was in Feb 2004, ie
more than 12 months ago.

I'm not unduly concerned given the low value of the item, but am still
interested on a point of principle... some weeks ago this was discussed
he if something comes with a 12-month warranty and is replaced, I'm
sure a couple of folk reckoned that the 12-month "clock" restarted with
the supply of the new item. Is that definitely the case?

As I say, not particularly fussed about a £5 dimmer, but I would have
been seriously ****ed off if this had been, say, an expensive power tool.

David