Thanks for the input.
I got the same result with the receptacle removed (still no reading
between hot and neutral, 120 VAC between neutral and ground) so I'm
guessing the receptacle is ok, but the wiring is having a problem. The
receptacle also feeds another 2 receptacles. Needless to say, they
aren't working either. Other than backtracing the line and checking
each connection, where else should I look? Is there any way to narrow
down where to inspect? Thanks.