"jakdedert" ) writes:

I'm trying to visualize the arrangement of the buttons. I had the same
problem, but fixed it. IIRC, it involved cleaning out some external gunk on
the pins themselves, which limited full travel.

Yes, this has happened to me too. It's not all that different from
the gunk that gets inside the remote control, except in the case of
the watch it's getting in the way of the mechanical action rather than
the switch itself. I think I took out the module, and then applied
some rubbing alchohol to the switch actuators in the case.

Though given that the original poster says the buttons never worked
from shortly after he got it, I'm not sure when there'd have been a
chance to accumulate the gunk.

Michael