On 6 Apr 2005 05:16:36 -0700, "Gerald" wrote:

Well, They did it to me again. Went to their store in Knoxville to
purchase an item and for the third time in less than six months, I was
told "sorry, we are out of stock on that item". That should be their
theme song. Don't think they stock anything. I'm done wasting my time
and gas on them.
The Woodcraft store in Raleigh has been great for me. It is well
stocked and, on the rare occasion that there is something out of
stock, they've gone out of their way to come up with an equivalent
(usually better) item for the same price as the original. A case in
point is a wetstone sharpening set I was looking for. They didn't
have the set but put together a set of stones and holder that exceeded
the original set's quality for exactly the same price.

Of course, these are franchises so the store quality will depend on
the owner/manager. In the Raleigh store we couldn't ask for a better
manager than Tom Ferone.

Usual disclaimers apply...
TWS