John DeBoo wrote:

Of course they are poorly stocked, just like my local Woodcraft store
is. At those prices they cannot afford to put too much into the
overhead. Thats the result of overpricing, ie: pricing yourself out of
the market. Sure for the most part the quality is excellent, however
many of us on a budget simply cannot afford to shop there for everything
we need.
John

TEF wrote:

Whether one phones or not is still not an excuse for a poorly stocked
store.
It would seem to me that if something sells well, the merchant would
either
reorder with more frequency or purchase larger quantities. Even if
one does
call before making the trip to the store, what is the point of a business
that is chronically understocked? If this happens often, I certainly can
appreciate Doug's disappointment with his Woodcraft store.

I was in the market for the Delta Unisaw some time ago and, given its
size, and my lack of a truck, wanted it delivered. There was a
woodworker's warehouse (now defunct) about 8 miles up the road. I asked
about delivery, offering to pay, and wait. The manager had no interest
in selling it to me.
The Woodcraft store manager warned me of a 10% off coupon in the flier
coming in another week, saving me $160, and only accepted $50 to drive
1-1/2 hrs round trip and spent an hour helping me unbox and set it up.
For service like that, I don't think I'd look to save the last dollar on
a purchase.

Somehow, the attitude in Woodcraft always seemed more pleasant than the
other places.
JOE