"Ed" writes:
"Matt" wrote
Try switching the red and green wires in the outlet box.
OSmetimes, and I habvnt seen this be a problem in a long time -
I think Matt drinks on Sunday's.

nope... not drunk. polarity can be an issue.
I used to have a modem (300 baud) that wouldn't work in one
configuration. the phone wouldn't dial (just as OP says) in the
other.

I ended up using a "tap the hook" a number of times to dial my access
numbers (this was before modes that generated their own tones). it
really sucked for 800 numbers...

--
be safe.
flip
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