With an account like I'll guess you're a
competitior to Lowe's, etc.

I'll tell you one thing, those people who design your cabinet layout at
Lowe's must be on quite a commission. We went to Lowe's and started
the cabinet layout and purchasing process but didn't have time to
finish; the designer saved the layout we'd started and said we could
come back to continue.

We went back a couple weeks later and talked to a different Lowe's
employee, and said we wanted to pick back up with our kitchen plans.
This guy said they have no record we'd ever been there, Lowe's had no
employee who fit the description of the first designer we talked to,
etc. Sheesh.