On Wed, 9 Mar 2005 10:13:44 -0600, "Robert Bullock"
put finger to keyboard and composed:

2210 or 2215, they are the same. The cover has one of the prongs broken and
I'm out of warranty by 5 months. I'm not going tp pay HP $24 plus shipping
for a piece of plastic. Anyone got one for less or work for HP and can get a
courtesy replacement? This is my second HP, after a Jornada 568. You'd think
a returning customer would be worth a piece of plastic.

Yeah, I'd have to agree that demanding $24 for something that probably
costs 10c to make is an affront. If HP had ordered extra parts at the
time of manufacture, then that's probably all they would have paid for
them. And shipping those extra parts from China (?) in the same
containers as the full product should have cost no extra. As for their
cost of supply to you, just how long does it take for some menial serf
on the basic wage ($5/hr ???) to find and "handle" your goods into a
paper package? Is a poorly designed piece of plastic worth 4 hours of
someone's labour?


- Franc Zabkar
--
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