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Hello,

This is my first post to UK.D-I-Y, I took some time to read the FAQ so
hopefully i wont be doing anything wrong. I did a search and couldn't
find any other topics that covered my problem.

4 days ago the Ariston microGenus boiler - not sure which model - which
came installed with my new built flat (June 2002) refused to supply any
hot water, or heating.

I dug out the service/installation manuals that came with the boiler
and followed the 'troubleshooting' instructions.

A description of the symptoms:

1. I completely turned off the boiler and left it turned off over
night.

2. The next morning i went to the kitchen and turned it on at the
fuse-switch on the wall.

3. I then turned the "On/Off Knob" to On.

4. I believe the boiler starts to draw water into it (i'm not sure
really what the boiler is doing, it sounds like it's drawing water).

5. At the moment the temperature is 13C in my flat, the thermostat is
set to keep the flat at 22C so with the "Domestic Hot Water" and the
"Central Heating Selection" temperatures set to "Winter" - eg both at 3

6. The "Fume Sensor" orange light briefly lights up and then about 10
seconds later the "Ignition Failure" red light lights.

It gets to ignition and fails. Does the ignition pilot light actually light
up? It may be what it says, it is failing to ignite.

7. I have tried pressing the "Reset" button, but the boiler just
repeats phases 4 - 6 and the "Ignition Failure' red light is lit again.

I do not remember doing anything particularly different the evening
when the boiler stopped providing me with lovely hot water.

Is this a common / easily fixable problem or will I require a Heating
Engineer to fix my problem? Please try to be as Plain English as you
can if you think you could help me because I really have not got a clue
what all the jargon means!

Hopefully somebody can help, sorry if I broke any group rules!

DE



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