In message , tony sayer
writes

Well sort of D-I-Y.. if you phone 'em up you can have your speed
upgraded for the same money. I've just had mine done from 750 to 2 Meg
and it rocks)

U can do it online, but you need to know your ntl username and
password...

"Online upgrade is not currently available for customers with a set-top
box."

Mind you, since it crashes on an almost daily basis, it might be worth
buying a bit of gear that actually works


--
geoff