When I sell stuff on eBay, I refuse to sell to Canadians. Why? because of
a couple of bad experiences! The first one disappeared outright, no
reimbursement. The second one were some plans, appearently the mailing
tube "somehow" came open and a 1/2" thick of bound plans disappeared, and
only the tube and a few sheets of paper arrived. Never got reimbursed for
that one either, despite purchasing insurance beforehand and filing a
claim later.

Who was the carrier?