On Thu, 7 Aug 2003 12:22:42 +0100, "IMM" wrote:



Out of your list Bryant are the best, although after being taken over by
Taylor Woodrow their quality dropped. Bryant give a 2 yr guarantee on the
house and fitments inc, heating and boiler, and the next 8 years is by NHBC
or Zurich insuring the structure.

AIUI this is the norm for the NHBC 10 yr cover - builder repairs for
first 2 years and NHBC thereafter. This is why it's important to get
all the faults fixed in the first 2 years - thereafter you're claiming
against an insurance policy and we all know what ins cos are like for
avoiding a pay-out.

As it happens, if a fault doesn't show up until after the 2 years have
expired you should still approach the builder first because it will
probably be deemed a latent fault which is, once again, the builder's
responsibility again. How likely you are to get actually get it fixed
probably depends on whether the builder is still on site...