If your dates are correct, you are less than 30 days outside the 90 day
labor warranty and the parts should still be under warranty. Have you
called Panasonic? Was the servicer a Panasonic ASC? Have you spoken to
your dealer? Any decent dealer who is also a Panasonic ASC would have
already asked them for an accommodation on a set this new or at least given
you a break on the repair cost.

In Florida, refusing to pay the technician would be a criminal act. He
would not have to sue you, just call the local law enforcement. A judge
would tell you to pay up or go to jail and you could sue him if you thought
the charge was unfair. He told you how much the service call would be and
you agreed to pay. You should have done your homework. That said, it is
unethical to do a service call and diagnose a problem without even opening
the back of the set, unless there are other diagnostics possible. You don't
replace the PS on this set, BTW, you repair them.

Stop bitching and take some real, reasonable action. You might also check
your use of the term "detectable." It makes no sense the way you used it.
You probably meant deductible, in which case the repair charges would have
been reasonable for in home service.

Finally, the CT27SL14 can be had for a lot less than $350 in most markets.
For that price you should have bought it from a full service dealer and the
set would likely have been fixed by now.

Leonard

....I'd like to find you inner child and kick its little ass. Get over it...
(The Eagles)



wrote in message
oups.com...
An update:

In 10-30-2004 I bought a new 27' Panasonic TV, CT27SL14.
In 2-8-2005 the TV *died* in the middle of a program. No picture,
no sound, no light on controls, no nothing.

I called the local Panasonic repair shop that promised to take a
look for $75, detectable from the fix. A repair man came, a little
late, spent 10 seconds to verify that what I had said on the phone
is true, (TV is dead) and told me:
1) It is the power supply.
2) I have to pay him $75 for this "diagnosis."
3) Replacing the power supply will cost me $170.

I told him that:
1) The TV cost $349.99 before tax.
2) I have no intention to pay him anything for the "diagnosis" he
could make over the phone, but I'll give the $75 in exchange for
a power supply, and I'll do the repair myself.

He refused the offer and I told him to leave, and sue me ASAP,
there are a couple of questions that I would like him to answer
under oath.

So now I have three options:
1) Pay $75+$170=$245 to repair a TV that cost $350. If it
will die the week after, I'll have to repeat the same process again,
for Panasonic great pleasure.

2) Throw the TV and buy a new one, *NOT* from Panasonic.

3) Find a power supply and replace it myself.

So, does anybody know:
a) What power supply do I need?
b) Where can I find one?
(I don't mind buying a used one, salvaged from another TV.)

Thanks

Hillel