"Doug" wrote in message
ups.com...
Things have not changed. I tried to service one a few months ago and
was told that the customer had to take it to an authorized dealer. I
had already tracked the problem down and only needed to know the value
of a resistor.

Doug


Is it burned beyond recognition? Did you find out what shorted and caused it
to burn? Shouldn't be too hard to find someone with a good unit to check the
resistor, or if you can tell where it's used in the circuit you could make
an educated guess.