Well, I have been exchanging email with Sony over the issue in early
December when it finally was going totally black. But I was in the process
of moving and didn't have the time to follow up. I wanted them to pay for
the service and I had given them some links showing this was a known issue
even from their own web site support pages. So I didn't think I should be
paying for what is a known flaw less than 1 year out of warranty.

After the move, for the entire month of January, it was working again. Did
something get juggled? Moved around in the set? Don't know. It was
carefully packed up and moved.

Starting in February, last week, we now were getting the 2-3 second
blackout. It started out maybe every 5 minutes or so, then the frequency
increased until now it is a 2-3 second interval.

My wife scheduled a service pickup and I started to do research to get to
this point, thinking this too much of an obvious flaw with no guarantee it
would be fixed. When it was first went bad in 2001, I wasn't totally
convince it was fixed even though the repair people replaced the flyback
transformer.

Now I have more proof that this was a known flaw. There is no way Sony can
say they did not know about this. I hope to recoup the cost in small claims
court and I'm sure Sony doesn't want to see a class action lawsuit if there
lots of people out there with this problem, which already see a lot of
people do. I will file a complaint with the FTC and BBB and setup a web
domain, blog, etc.

Did you notice that most of the reports on this problem all fall relative
around the same time frame in 2004, which is about when I started to see
this again. So it sounds there were certain parts made from the same plant
that have a QA problem and they are going faulty now. I am not a
electronics expert, but I am an engineering manager with 30 years behind me
and I know about product manufacturing and QA.

Hey, it happens. Sony just has to face up to it or risk possible PR issues.

Anyway, I'll try to keep everyone inform of what happens. :-)

Thanks

-- Papo



"Dave Miller" wrote in message
...

If you do the search they suggest in one of the replies for something like
IKB and Sony and video blanking or something like that, you will find
pages
and pages of the same flashing video problem we have. I put the scope on
mine, and it looks like the red gun is failing. It is being driven the
hardest, and produces the least current. This makes sense because the
dishnetwork menu page has basically no red in it, so it would work better
with that picture.

I don't know how far you will get with Sony, but this is a VERY well known
problem to the professional service guys that deal with Sony. A service
rep
can see it by triggering on the vertical drive signal, and then watching
the
IKB signal and the video drive signals that happen during the blanking
time.
If they don't admit that this is a systemic Sony problem, they are B.S.
ing
you. It's possible that something else is the problem with your set, but
I
am betting on this.

Good luck. I would be curious to know if you get any results.

Dave Miller


"papo" wrote in message
...
Great! Nice to see someone who experienced the same thing.

Wonderful, I just read the "Sony KV-32XDR48" thread. I am not a
electronics
guy but it sounds that its time to get a new TV. Wonderful, just
wonderful! :-

Will definitely talk to Sony about this. This TV was purchased in 1999

Thanks a million David!

-- Papo


"Dave Miller" wrote in message
...
I think that the problem could be the picture tube is failing. See the
topic " Sony KV-32XBR48 picture blinks on and off" for replies to the
question I posted in this group. One thing I noticed in the early days
when
the problem was not too bad was that if I tuned into the dish-network
menu
page, the problem would go away. My guess is that is similar to what
you
are seeing, and it occurs because the video is static and doesn't have
much
of the color that is failing on your tube. I am a little ticked off
that
my
tube appears to be bad after only a little over 7 years of service. I
would
be irate if it happened after only 3 years. I am putting the
oscilloscope
on my TV right now, but all the other symptoms match exactly what the
replies to my question said, and in fact, the problem does go away if
you
turn up the G2 voltage a little as they suggest.

Maybe your tube has a longer warranty than the rest of the TV and you
can
make them fix it.

Read the replies to my question posted in this same news group, and
good
luck.

Best regards

Dave Miller


"papo" wrote in message
news I have a problem with this Sony 35" Dual PIP/Trinitron TV and I need
to
decide if I should put the expense to repair or a get a new TV.

Problem started within the first year 2002 where the video would just
go
black. The sound is ok. At first, it was intermittent and you took
your
chance then turning on the TV. But eventually, it went totally
black.
Since it was under warranty, it was picked up and "repaired."
Authorized
service invoice indicated a "Flyback Transformer" was replaced.

When it was returned, it happen again. But strangely, it was not
repeatable.

In September 2004, we noticed it to begin happen again, and in
December
it
went totally black. This time, being more savvy with the web, I
checked
the Sony web site and they had a FAQ showing the problem. The
recommendation of unplugging the TV for 30 seconds seemed to fix the
problem. The screen was back! Eventually, again, it went black.

We were in the process of moving into a new Home, so we wanted to get
settled before addressing the TV problem. We moved, put the TV in
its
new
place, turned it on and for the entire month January 2005, it was
working
fine! But we never turned it off!!

Well, for the last week its has been going black now every 2-3
seconds.
If
you turn off the TV, it may stay black. Unplug it, you get the
screen
back,
but with this 2-3 second blackout.

Here is the ODD thing. There are a channel that don't create this
problem.
In other words, if I put on channel 19, our local non-profit TV
station
with
a "Bulletin Board" of town events, the 2-3 second blackout does not
occur.
Change the channel - the 2-3 secs blackout starts again. It is now
100%
repeatable.

How Strange!

Anyway, I guess I would like to know if this is a known problem.
Could
it
be
repaired or I just swallow the lost of this TV and get another one?
One
thing for sure, I'm never buying Sony again.

Thanks in advance