"rck" wrote in message
ink.net...
I kept on calling, with each call getting a little more demanding. Today
out of the blue, he shows up, looks at damage, apologizes and says he'll
take care of everything. Amazing, he doesn't call back for 5 days, then
suddenly shows up. Persistence paid off.

Bob

Congrats for your persistance....I have found that many times it *does* pay
off......Ross