DIYbanter - View Single Post - BEWA Harbor Freight poor customer service...

writes:

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rant snipped

Simply ask HF for the UPS tracking #, UPS provides tracking #'s on all
packages. You punch the # in online and it shows every place the package
has been. This way you will be able to tell if it was even shipped. Then
you can go from there instead of ranting about something that may or may
not
have happened, and if HF is pulling your joint.

Yes, absolutely check with UPS. They are not in the habit of leaving
things without a signature unless the package so stipulates. I suspect it
did not get shipped UPS, if shipped at all. If they did, indeed, ship it,
they (or you) can print a complete tracking of when it was put into UPS's
"hands" and when UPS delivered it. In over 30 years of dealing with UPS,
I've never had a package lost or mishandled and through my home business
years ago and where I work now, we are talking about thousands of packages
through those years. We ship many, many packages UPS every week. The only
time we have had a problem was with USPS!

Someone seems to not being completely legit here.

Glenna