"Dr. Hardcrab" writes:
You have a problem somewhere else. I have been dealing with Harbor freight
for over 20 years and have had no problems whatsoever. I'm not saying you
CAN'T have a problem with them, but it just sounds like a problem with the
transporter....

Yes, but the test of good customer service is how they treat you when
something goes wrong. I have had incredible experiences with Dell,
Amazon, Lands End, Newegg, etc. If there is ever a problem, they ship
out replacements the next day -- they don't make you wait for months.

Again, I am *not* saying that the original problem is HF's fault --
just that when something goes wrong they don't jump to correct it.