On Sun, 07 Mar 2004 10:49:54 +0000, guv wrote:

You are right. It can happen elsewhere. However it is the manner they
have dealt with the cock up here that is alarming. If they had dealt
with it properly, then your point is valid - or is it you believe all
other companies have no customer services?

My point exactly. All it would have taken was a very simple "sorry"
and it would have been enough.

PoP

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