I have learned much about people's expectations and their sense of
obligation and gratitude. One friend is so concerned that he will be
overcharged that he wants to know the price before the project plan
and approach are decided. Another friend just does not seem to have it
in him. He wants it "for free" like I should just do it out of
friendship.
Then there have been two, who are just the opposite. I loan them
the tools and consumables, maybe help them a bit to do it themselves.
They hit a home run:
- They are verbally grateful for my assistance
- They are concerned about paying for materials and supplies
- When the job is done, payment for materials is prompt
- A written thank-you note with a HD gift card enclosed arrives in a
day or two
Make me just want to go the second mile to help them again.

Tom