Ron M. wrote:
What bugs me to no end these days is going to a store like Home Depot
or Lowe's and, IF you can find somebody to help you, it's somebody
pretending to be Bob Vila, when in reality he doesn't know which end
of
a hammer to hit the nail with. I do NOT mind if he just says, "I
don't
know."

From another perspective: I worked with tools all my life and am a
pretty good handiman. After retirement I worked in Lowes ToolWorld for
a while. When customers learned that I actually knew what I was talking
about, they wouldn't let anyone else but me help them. I even had
customers ask me to follow them to other departments to help them. Not
that I was that smart or good, but I never tried to BS them and they
appreciated it.

Bob S.