writes:

john wrote:
My brother-in-law bought a new Hitachi LCD TV model
#60V500A

If the above is correct and its NEW..
Take it back for replacement why would you need to ask the question.
Its NEW right ,so why accept it like that.

kip

Yes the set is new (almost), but still under warranty. He is having
problems with the "authorized repair folks". Their first attempt to fix
was replacing a ribbon cable, which led to a severe picture defect.
Won't go into details here. Anyhow, they have yet to resolve the
secondary defect, never mind the original. Sounds like inexperienced
techs, or incompetent. Since I am not familiar with these displays, I
just wanted some good sound info to give him, so he would be better
prepared for what may lie ahead.

A single pixel defect is not likely a ribbon cable or logic problem, but
as others have said, a bad LCD panel. Replacement is the only option.

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