John Del wrote:

Subject: Mitsubishi WS55859 HDTV
From: Rick Jones
I've placed a photo of the screen showing the dots at:
http://www.geocities.com/seventysixi.../PB230070a.JPG
Ignore the orange spot in the upper left corner, it's just a
reflection from the overhead light. I do not see how the technician
could call this burnin.


I don't know of any pattern you could have been watching that would cause a
burn pattern like this.


Get a hold of Mitsu and scream until something gets done. Even if you need to
pay a non-authorized independant tech to disassemble and confirm the tube
conditions, it would be well worth it.

Well, I may actually get something resolved on this, after having to
live with this ugly problem for the past year. I had a tech come out
last week while I was on vacation for the annual cleaning I'm allowed
under my extended warranty.
This time the Phillips people (whom the extended warranty is
through) used a different service provider. This tech took a more
thorough look at things than the guy a year ago and pretty much proved
it isn't burnin. Going into the convergence controls and moving the 3
color positions widely apart showed that the spots move with the signal,
whereas if it was really burnin on the tubes they would have stayed put.
I also noted, for the very first time, that when the TV's menu is
displayed (not the satellite guide) the dots don't appear on the menu
but can still be seen on the rest of the picture. The menu display
overlays the dots. So the problem seems to be somewhere in the signal
processing.
He's gotta check with Mitsubishi on the possible causes, and get
Phillips to reauthorize repair after the previous techs screwup, but
hopefully it's going to get fixed soon.

--

Rick Jones
Remove the Extra Dot to e-mail me

Generally speaking, you aren't learning much when your lips are
moving.