"Jim L." wrote in message
. com...
Today I tried to return my Craftsman clicker /ratchet torque wrench for a
replacement because the lock-unlock
switch is defective. Sales associate told me they only guarantee hand
tools
having moving parts for one year. Hammers and screwdrivers are examples of
those with the "forever" warranty. Since ratchets have moving parts they
are
only warranted for one year. I don't know what to say about adjustable
wrenches, pliers, gas torches,universal joint sockets, hand braces,tape
measures, micrometers, and so on into the night. Any others run into this
policy? Jim



I am sure ratchets are covered under their warranty, but not torque
wrenches. Do you still have a receipt? Return it under their "satifaction
guarenteed" policy!

I bought a set of Craftsman hand tools that came in a plastic case. The case
fell apart and Sears did not have a suitable replacement. I then told the
tools manager that I was not satisfied, I got my money back!
Greg