View Single Post
  #9   Report Post  
GTO69RA4
 
Posts: n/a
Default

Today I tried to return my Craftsman clicker /ratchet torque wrench for a
replacement because the lock-unlock
switch is defective. Sales associate told me they only guarantee hand tools
having moving parts for one year. Hammers and screwdrivers are examples of
those with the "forever" warranty. Since ratchets have moving parts they are
only warranted for one year. I don't know what to say about adjustable
wrenches, pliers, gas torches,universal joint sockets, hand braces,tape
measures, micrometers, and so on into the night. Any others run into this
policy? Jim


Wait a minute, scratch my last reply. Ratchets and most moving-part hand tools
are warranted forever, but torque wrenches are for one to two years depending
on model. It's been that way for years. Try it with different staff in the
future and someone might bite.

GTO(John)