On Fri, 19 Nov 2004 19:32:46 GMT, "Jim L." wrote:

Today I tried to return my Craftsman clicker /ratchet torque wrench for a
replacement because the lock-unlock
switch is defective. Sales associate told me they only guarantee hand tools
having moving parts for one year. Hammers and screwdrivers are examples of
those with the "forever" warranty. Since ratchets have moving parts they are
only warranted for one year. I don't know what to say about adjustable
wrenches, pliers, gas torches,universal joint sockets, hand braces,tape
measures, micrometers, and so on into the night. Any others run into this
policy? Jim

Ask to talk to the manager. It used to be that Sears managers had
discretion on items like this. At least you'd get a second opinion.

I wouldn't trust a Sears sales droid to know the real answer.

--RC
Sleep? Isn't that a totally inadequate substitute for caffine?