"Jim L." wrote in message
. com...
Today I tried to return my Craftsman clicker /ratchet torque wrench for a
replacement because the lock-unlock
switch is defective. Sales associate told me they only guarantee hand
tools
having moving parts for one year. Hammers and screwdrivers are examples of
those with the "forever" warranty. Since ratchets have moving parts they
are
only warranted for one year. I don't know what to say about adjustable
wrenches, pliers, gas torches,universal joint sockets, hand braces,tape
measures, micrometers, and so on into the night. Any others run into this
policy? Jim



I used to think highly of Craftsman tools. I don't know about that
nowadays. It seems to me that their quality is going south. Think about
this: if they know how long their tools will last with average use, they can
make a profit off lesser quality tools. Let's take a tool that cost them $2
to make and an average consumer *might* trade it in three times during their
lifetime. If they can sell that tool for $10, let's say, they're still
making a profit off their tools. (I'm just picking numbers out of the air,
here, and this is just my theory. YMMV) So, what this means is that they
can put out lesser quality products than they used to and ride on their
name.

I've been buying Husky lately and have been satisfied so far. They have the
same guarantee IIRC and I like their ratchets a lot better.

Relz